Trello
by Atlassian · Productivity · Task Management
Visual project management tool using boards, lists, and cards to organize anything.
Quick Answer: Trello has a verified Real Score of 3.9/5 based on 95,000 verified reviews, compared to its App Store rating of 4.5/5. Mixed reviews from verified users.
Real Score vs App Store Rating
App Store Rating
Includes unverified reviews
Verified Real Score
Based on 95,000 verified reviews
Gap Alert: Trello's App Store rating is 0.6 points higher than its verified Real Score. This suggests that some store reviews may be inflated by fake or incentivized ratings.
Pros & Cons
What Users Love
- Very intuitive board/card system
- Great for visual thinkers
- Free tier is usable
- Lots of power-ups available
Common Complaints
- Limited without power-ups
- Can get messy with large projects
- Recent pricing changes
- Mobile app is cramped
Verified Reviews (20)
Simple and visual
Trello makes project management visual and intuitive. Drag cards between lists, add labels and due dates. Perfect for small teams who want something straightforward without a learning curve.
Free tier keeps shrinking
Atlassian keeps removing features from the free plan. Used to be able to have unlimited power-ups, now you get one. Used to have unlimited boards on free workspace, now limited. Frustrating nickel and diming.
Perfect for our wedding planning
Used Trello to plan our entire wedding. Boards for vendors, venue, guest list, timeline. Being able to attach files, add checklists, and share with my partner and family members made it so easy.
Outgrew it quickly
Trello was great when our team was 5 people. Now at 20, it struggles. Boards get cluttered, finding old cards is painful, and there's no good way to see the big picture across multiple boards. Had to switch to Asana.
Kanban done right
If you want a simple Kanban board, Trello is still the best. Don't need all the bells and whistles of Jira or Asana. Just boards, lists, and cards. That simplicity is its strength.
Power-ups extend functionality nicely
Calendar view, custom fields, card aging, Slack integration - the power-ups add a lot of value. Just wish more of them were included in the free tier instead of requiring Standard plan.
Mobile app needs a redesign
Using Trello on a phone is not great. Cards are tiny, scrolling between lists is awkward, and creating detailed cards on mobile is painful. It's really a desktop-first tool.
Still my go-to for personal projects
For tracking personal goals, side projects, and hobbies, Trello is perfect. Low overhead, easy to set up a new board, and the satisfaction of dragging a card to "Done" never gets old.
Atlassian ruined a good thing
Since Atlassian took over, the free tier has been gutted, the UI has been corporate-ified, and features keep getting locked behind higher pricing tiers. It's not the same Trello I fell in love with years ago.
Good for content calendars
Our marketing team uses Trello as a content calendar. Each card is a piece of content, lists are stages (idea, draft, review, published). The calendar power-up visualizes our publishing schedule nicely.
Easiest onboarding of any PM tool
Showed my 60-year-old parents how to use Trello for planning their kitchen renovation. They got it in 5 minutes. Can't say that about Asana or Monday.com.
Search and filtering are weak
When you have hundreds of cards across multiple boards, finding what you need is hard. The search function is basic and there are no good filtering options. This limits Trello's usefulness for large projects.
Automation (Butler) is useful
The built-in automation lets you set up rules like "when a card is moved to Done, check all items and add a comment." Saves a lot of repetitive work. Worth exploring if you haven't.
Reliable and predictable
Trello doesn't surprise you - it works the same way every time. For a tool I depend on daily, that consistency matters. No random UI changes, no features moving around.
Good for small scope only
Works well for simple project tracking but breaks down for anything complex. No dependencies between tasks, no timeline view (without power-ups), no resource management. Good for personal use, limited for business.
Love the simplicity
Not every project needs Gantt charts and sprint planning. Sometimes you just need to see what's to do, what's in progress, and what's done. Trello does this perfectly.
Great Slack integration
Being able to create Trello cards from Slack messages and get notifications in Slack when cards are updated is great for our team workflow. The integration is well-done.
Labels and colors need more options
The label system is useful but limited. Only a handful of colors and you can't create custom color labels. For someone who color-codes everything, this is frustrating.
Checklists within cards are handy
The ability to add multiple checklists to a card with progress bars is simple but effective. I use it for breaking down larger tasks into steps. Works exactly as you'd expect.
Background images are a nice touch
Small thing but being able to set custom background images for boards makes Trello feel personal. My travel planning board has a beach photo, work board is clean blue. Little details matter.
Showing 1-20 of 12,847 reviews
Have you used Trello?
Share your honest experience and help others make better decisions. All reviews go through our 5-step verification.
Write a Verified Review
Your review will go through our 5-step verification process
Trello FAQ
Is Trello worth downloading in 2026?
What is Trello's real rating without fake reviews?
What do users like most about Trello?
What are the biggest complaints about Trello?
How does VerifiedAppReviews rate Trello?
Last updated: April 2026