by Meta Platforms, Inc. · Social Media · Social Networks
The largest social network connecting friends, family, groups, and communities.
Quick Answer: Facebook has a verified Real Score of 3.1/5 based on 128,000 verified reviews, compared to its App Store rating of 4/5. Mixed reviews from verified users.
Real Score vs App Store Rating
App Store Rating
Includes unverified reviews
Verified Real Score
Based on 128,000 verified reviews
Gap Alert: Facebook's App Store rating is 0.9 points higher than its verified Real Score. This suggests that some store reviews may be inflated by fake or incentivized ratings.
Pros & Cons
What Users Love
- Largest user base
- Groups are excellent
- Marketplace is useful
- Events and community features
Common Complaints
- Privacy concerns
- Younger users leaving
- Cluttered interface
- Misinformation issues
Verified Reviews (20)
Only use it for Groups and Marketplace
My feed is useless - full of suggested content from strangers and ads. But Facebook Groups for my hobbies and Marketplace for buying/selling locally are genuinely valuable features that keep me here.
Privacy is a joke
Facebook's track record with user data (Cambridge Analytica, etc.) means I share as little as possible. The app still works but I don't trust the company behind it with any personal information.
Groups are the best feature
Facebook Groups for parents, neighborhoods, hobbies, and support communities are excellent. Finding people with shared interests locally is something no other platform does as well.
Marketplace has quality issues
Marketplace is full of scammers, no-shows, and overpriced items. The lack of seller verification or escrow makes every transaction feel risky. Craigslist vibes with extra steps.
Essential for staying connected with family
My extended family is spread across the country. Facebook is the one place where grandparents, aunts, uncles, and cousins all share updates. For family connectivity, nothing else works.
So many notifications for nothing
"Someone you may know joined Facebook." "A page you follow posted." "You have memories from 5 years ago." The notification spam is relentless and mostly irrelevant. I turned them all off.
Events feature is underrated
Creating events, inviting people, RSVPs, and reminders. Facebook Events is still the best way to organize and discover local events. This feature alone justifies keeping the app.
Feed is 80% content I didn't ask for
Suggested posts, suggested Reels, suggested groups, ads, and "posts you might like" from strangers dominate my feed. The actual posts from people I know are buried.
Fundraisers are genuinely helpful
The birthday fundraiser feature has helped me raise money for causes I care about with zero effort. Friends donate in lieu of birthday wishes. Simple, effective charitable giving.
Political misinformation factory
Facebook's algorithm amplifies the most divisive political content because it drives engagement. Family members have been radicalized through Facebook groups. The societal damage is real.
Memories feature is nice
The "On This Day" memories showing posts from years ago is genuinely enjoyable. Seeing where I was and what I was doing 5, 8, 10 years ago is nostalgic and heartwarming.
App is a battery and storage hog
Facebook takes up 1GB+ of storage and drains battery noticeably. For an app I use maybe 10 minutes a day, the resource consumption is disproportionate. The web version in a browser works fine.
Business Pages are still important
For local businesses, a Facebook Page is almost required. People check business hours, reviews, and contact info on Facebook before visiting. It's the modern phone book.
Can't delete, only deactivate easily
The process to permanently delete a Facebook account is deliberately complicated. Deactivation is easy but deletion requires navigating multiple hidden menus. They don't want you to leave.
Reels copying TikTok is embarrassing
Facebook Reels are just watermarked TikTok reposts. The platform has zero original short-form content. It's a worse version of TikTok embedded in a worse version of what Facebook used to be.
Older demographics only
No one under 30 actively uses Facebook in my circle. It's become the platform for older generations. That's not inherently bad but it signals a decline in relevance.
Dating feature is actually decent
Facebook Dating surprised me. It uses your interests and groups (not friends) for matching. The Secret Crush feature is clever. Not as good as dedicated dating apps but it's free and works.
Ads target uncomfortably well
Mentioned wanting a new backpack in a conversation. Within hours, backpack ads appeared on Facebook. Whether it's microphone listening or data correlation, the targeting is invasively accurate.
Video calling works well
Messenger video calls (technically separate app) integrated with Facebook work well for family calls. Group video with up to 50 people, filters, screen sharing. Solid video calling.
A shadow of its former self
Facebook in 2009 was a meaningful social network. Facebook in 2023 is an advertising platform with social features. The focus shifted from connecting people to extracting ad revenue.
Showing 1-20 of 12,847 reviews
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Last updated: April 2026