CyberGhost
by CyberGhost S.R.L. · Utilities & Tools · VPN & Security
A user-friendly VPN with a massive server network and dedicated streaming and gaming profiles.
Quick Answer: CyberGhost has a verified Real Score of 3.6/5 based on 23,750 verified reviews, compared to its App Store rating of 4.4/5. Mixed reviews from verified users.
Real Score vs App Store Rating
App Store Rating
Includes unverified reviews
Verified Real Score
Based on 23,750 verified reviews
Gap Alert: CyberGhost's App Store rating is 0.8 points higher than its verified Real Score. This suggests that some store reviews may be inflated by fake or incentivized ratings.
Pros & Cons
What Users Love
- Largest server network (9000+)
- Dedicated streaming servers
- Very long money-back guarantee
- Easy to use interface
Common Complaints
- Speeds can be mediocre
- Based in Romania (mixed opinions)
- Owned by Kape Technologies
- Short-term plans are expensive
Verified Reviews (20)
Server selection is overwhelming in a good way
9000+ servers in 91 countries. You can find a server anywhere. The sheer network size means there's always a low-latency option nearby. Quantity has its own quality.
Streaming-optimized servers work
Servers labeled for specific streaming services (Netflix US, BBC iPlayer, etc.) actually work. Instead of trial-and-error, you pick the service and connect. Smart categorization.
Speeds are hit or miss
Some servers are fast, others are painfully slow. The inconsistency makes it unreliable for tasks where speed matters. NordVPN and ExpressVPN are more consistently fast.
Kape Technologies is the elephant in the room
Like ExpressVPN, CyberGhost is owned by Kape Technologies (formerly Crossrider). The adware history of the parent company is hard to overlook for a privacy product.
45-day money-back guarantee
The industry standard is 30 days. CyberGhost gives you 45 days to decide on longer plans. More time to test means more confidence in your purchase. Generous policy.
Monthly price is absurd
$12.99 for one month when the 2-year plan is $2.19/month. The monthly pricing is clearly designed to be unattractive. They really don't want monthly subscribers.
Gaming servers reduce lag
Dedicated gaming servers optimized for low latency. Tested with online FPS games and the lag was minimal. For gamers who need a VPN, the gaming profiles are helpful.
Windows app is resource heavy
CyberGhost on Windows uses more RAM and CPU than competitors. On older laptops the performance impact is noticeable. The app needs optimization.
Dedicated IP is available
You can get a dedicated IP address that only you use. Fewer CAPTCHAs, consistent access to services, and no sharing with suspicious users. Worth the small extra cost.
App crashes on older phones
On my older Android phone the app crashes when switching servers. Works fine on my newer phone. Older device support could be better. Not everyone has the latest hardware.
NoSpy servers are interesting
Servers located in CyberGhost's own data center in Romania, managed entirely by their team. No third-party access. The NoSpy concept adds a physical security layer.
Seven simultaneous connections
Seven devices on one subscription covers most individual needs. Phone, laptop, tablet, and still room for a smart TV or router. Adequate for most users.
Transparency reports are a plus
Quarterly transparency reports showing how many data requests they received and rejected. Good practice for a VPN company. More providers should do this.
Smart rules for automation
Automatically connect to VPN on untrusted WiFi networks. Smart rules that trigger VPN based on conditions save you from forgetting to connect on public networks.
P2P works on select servers
P2P is supported but only on designated servers. Having to find and connect to P2P-specific servers adds a step that NordVPN and Surfshark handle automatically.
Split tunneling is limited
Split tunneling only works on Android and Windows. iOS and Mac don't have it. For Apple users who need split tunneling, this is a significant missing feature.
Good for VPN beginners
The interface is simple and categorized by use case - streaming, downloading, browsing. For someone new to VPNs, this task-based approach is less intimidating than raw server lists.
WireGuard support added
WireGuard protocol option was added and improves speeds over the older OpenVPN. The protocol modernization was overdue but welcome. Speeds are better now.
Content blocker works in browser
The built-in content blocker removes ads and malicious content while browsing. Not as comprehensive as a dedicated ad blocker but a useful layer of protection.
Okay VPN for the price on sale
At the promotional 2-year price CyberGhost is decent value. Not the fastest or most private but it works for basic VPN needs. Just don't pay monthly or you're overpaying.
Showing 1-20 of 12,847 reviews
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Last updated: April 2026