Asana
by Asana, Inc. · Productivity · Task Management
Work management platform designed to help teams organize, track, and manage their work.
Quick Answer: Asana has a verified Real Score of 4/5 based on 58,000 verified reviews, compared to its App Store rating of 4.6/5. Highly recommended by verified users.
Real Score vs App Store Rating
App Store Rating
Includes unverified reviews
Verified Real Score
Based on 58,000 verified reviews
Gap Alert: Asana's App Store rating is 0.6 points higher than its verified Real Score. This suggests that some store reviews may be inflated by fake or incentivized ratings.
Pros & Cons
What Users Love
- Excellent for team project management
- Multiple view options
- Strong integration ecosystem
- Good task dependencies
Common Complaints
- Overwhelming for individuals
- Expensive for small teams
- Can be slow
- Learning curve for advanced features
Verified Reviews (20)
Best for team workflows
Our 30-person department uses Asana for everything. The ability to see projects as lists, boards, timelines, or calendars gives everyone their preferred view. Dependencies between tasks help us stay on track.
Expensive once you need features
Free tier is limited to 15 people and basic features. The moment you need timeline view, custom fields, or forms, you're looking at $11/user/month minimum. For a 20-person team that adds up fast.
Finally got our team organized
We went from missed deadlines and "I thought you were doing that" to a well-oiled machine. Everyone knows what they're responsible for and when it's due. Asana saved our team culture.
Timeline view is a game changer
The timeline (Gantt chart) view makes it easy to see project schedules and adjust when things shift. Being able to drag task durations and see how it affects downstream tasks is really useful.
Too much for a solo freelancer
I'm a one-person operation and Asana feels like using a bulldozer to plant a flower. The interface is built for teams and feels unnecessarily complex when you're working alone. Switched to Todoist.
Forms feature is underrated
We use Asana Forms for intake requests from other departments. When someone fills out the form, it automatically creates a task in the right project with all the details. Eliminated so many back-and-forth emails.
Good integrations
Asana connects well with Slack, Google Drive, Figma, and most tools we use. The Slack integration especially is useful - we can create tasks directly from messages.
Gets sluggish with large projects
We have a project with 2000+ tasks and Asana struggles. Loading takes forever, searching is slow, and the browser tab uses a ton of memory. Performance optimization is needed for enterprise use.
Templates save us so much time
We have project templates for every type of campaign we run. Starting a new project takes minutes instead of hours because the task structure, assignments, and deadlines are all pre-set.
Reporting could be better
The built-in reporting and dashboards are decent but not great. For real insights into team performance and project health, we end up exporting to spreadsheets. More analytics features would be welcome.
Portfolio view is helpful for managers
As a program manager overseeing multiple projects, the Portfolio view gives me a high-level status of everything. I can quickly see which projects are on track and which need attention.
Notification overload
The default notification settings are aggressive. I was getting dozens of emails a day about every tiny update. Took me a while to dial the settings down to a manageable level.
Custom fields are powerful
Being able to add custom fields (status, priority, cost, etc.) to tasks and then filter/sort by them makes Asana surprisingly flexible. You can basically build custom workflows without any code.
Mobile app is functional
Unlike some PM tools where the mobile app is an afterthought, Asana's mobile app actually lets you do real work. I can review tasks, leave comments, and update statuses on the go.
Wish tasks could be in multiple projects natively
You can multi-home tasks across projects but it feels bolted on. Managing a task that lives in multiple projects can be confusing. The UX for this needs work.
Rules automation is handy
Setting up rules like "when status changes to Complete, assign to QA team" saves repetitive manual work. The automation builder is intuitive enough that non-technical people can set up their own rules.
Transformed our agency workflow
Our creative agency went from chaos to clarity with Asana. Every client project is tracked, every deadline visible, every team member knows their responsibilities. Client satisfaction went up significantly.
Not great for software development
If you're doing agile/scrum, Asana is not ideal. No built-in sprint management, limited dev-specific features. We ended up switching to Jira for our engineering team while keeping Asana for marketing.
Clean UI, well-designed
The interface is clean and well-organized. It's one of the more aesthetically pleasing PM tools. Little touches like celebration animations when you complete tasks make it enjoyable to use.
Onboarding resources are excellent
Asana Academy, templates, and the getting started guides made it easy to roll out to our team. Most people were comfortable within a week. The learning resources are above average.
Showing 1-20 of 12,847 reviews
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Last updated: April 2026