Angi
by Angi Inc. · Lifestyle · Home & Services
Formerly Angie's List, a home services marketplace connecting homeowners with local service professionals.
Quick Answer: Angi has a verified Real Score of 2.5/5 based on 40,000 verified reviews, compared to its App Store rating of 4.4/5. Below average based on verified feedback.
Real Score vs App Store Rating
App Store Rating
Includes unverified reviews
Verified Real Score
Based on 40,000 verified reviews
Gap Alert: Angi's App Store rating is 1.9 points higher than its verified Real Score. This suggests that some store reviews may be inflated by fake or incentivized ratings.
Pros & Cons
What Users Love
- Large network of service pros
- Fixed-price services available
- Review history from Angie's List era
- Broad service categories
Common Complaints
- Lead quality complaints from pros
- Aggressive sales tactics
- Review system less trusted now
- Service quality declined after rebrand
Verified Reviews (20)
Not the Angie's List I remember
Angie's List used to be the trusted name in home services. Since becoming Angi and going free, quality plummeted. The reviews feel less reliable and the pros are less vetted. Sad decline.
Aggressive call center experience
Submitted one request and received 12 phone calls in 2 days from Angi sales reps and random contractors. The lead distribution system floods you with unwanted contacts. Overwhelming.
Fixed price services are convenient
The pre-priced service packages remove negotiation and surprise costs. Knowing the exact price for a toilet installation or dryer vent cleaning upfront is genuinely convenient.
Pro quality has declined
Got matched with an unlicensed handyman for what should have been a licensed electrician job. The matching doesn't always align professional qualifications with job requirements. Dangerous.
Historical reviews are valuable
The review database going back to the Angie's List days means established pros have years of review history. For long-operating businesses, the historical perspective is useful.
Pros complain about lead quality
Talked to several contractors who said Angi leads are low quality. They pay for leads that often don't convert because Angi sends requests to too many pros. The model hurts both sides.
Broad service coverage
From HVAC to landscaping to wedding planning, the range of services available is comprehensive. Whatever you need done at home, there's probably a category for it on Angi.
Reviews feel manipulated
Some businesses have suspiciously perfect reviews while competitors have negative reviews that seem coordinated. The review integrity isn't what it used to be under the Angie's List model.
Price comparison feature exists
The cost guide showing average prices for services in your area helps set expectations. Knowing what a typical bathroom remodel costs in your city prevents overpaying.
Spam calls after every request
Every service request triggers a barrage of calls from contractors. The phone spam that follows using Angi is the worst part of the experience. My number felt sold to everyone.
Background check badge exists
Some professionals display background check verification. For in-home services, knowing the provider has been checked adds a safety layer. Should be mandatory for all listed pros.
Guarantee is hard to claim
Angi promises a satisfaction guarantee but actually claiming it requires jumping through hoops. The guarantee sounds good in marketing but the redemption process is frustrating.
Project cost estimator works
Getting ballpark estimates for projects before requesting quotes helps budget planning. The estimator is a useful starting point even if actual quotes differ.
Used to be pay-for-quality
When Angie's List was paid, the reviews were trusted and pros were vetted. Making it free opened the floodgates to unverified businesses and unreliable reviews. The paywall was a feature.
App works fine technically
The app itself runs smoothly. Search, filtering, and booking work without issues. The technical execution is fine - the problems are business model and quality, not technology.
Rebrand didn't fix anything
Changing from Angie's List to Angi was cosmetic. The underlying problems of lead quality, pro vetting, and review manipulation weren't addressed by a name change. Same issues, new logo.
Seasonal deals can save money
Seasonal promotions on services like HVAC tuneups and gutter cleaning offer real savings. Timing your home maintenance around Angi deals is smart budgeting.
Better alternatives exist
Between Thumbtack, TaskRabbit, and just asking neighbors on Nextdoor, Angi no longer has a unique advantage. The competitive landscape passed them by while they focused on the rebrand.
Lead generation platform disguised as reviews
Angi is fundamentally a lead generation company that sells homeowner contacts to contractors. The review platform is secondary to the leads business. Users are the product.
Disappointing fall from grace
Angie's List was once the gold standard for finding trusted home service professionals. Angi is a shadow of that former reputation. The brand equity built over decades was squandered.
Showing 1-20 of 12,847 reviews
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Last updated: April 2026